Letsby Av. Yes maintenance is profitable, from selling spares, not for the engineers. The pay for engineers is so poor (at the company we are talking about) most of the fixed wing licensed guys have walked. Now they are bringing in outside engineers to sign off aircraft! And the company still does not see a problem
As for the profit margin on contract pilotage, there is something seriously wrong with the company if it cannot make a reasonable profit, given that we all know how much the company charges. Perhaps too many overheads?
TC: This is killing me; ......I agree with you

(as I normally do not)