Jinkster..........
Let me add weight to the other poster's comments by telling you that IMHO, Finnair are streets ahead of Alitalia with respect to service and overall courtesy.
Maybe a few CC from Alitalia might get their goat up on this, but as a seasoned air traveller - I have flown with Alitalia five times in the past. Once by choice and four times reluctantly - all five times I was treated like sh*t - and all five times was Business Class, so....I can only cringe at what Economy passengers are treated like.
On the other hand, I have flown to Helsinki from three European and two Asian destinations with Finnair, and found their service to be impeccable.
Maybe I just five consecutive runs of bad luck with Alitalia.....but I doubt it.
Choose wisely!
