Helmreich said -
"While effective teamwork is clearly important, it is not the primary goal of CRM training.
The following is a more accurate representation of current, effective CRM programmes: CRM consists of the effective utilisation of all available human, informational, and equipment resources toward the goal of safe and efficient flight.
More specifically, it is the active process employed by crewmembers to identify existing and potential threats and to develop, communicate, and implement plans and actions to avoid or mitigate perceived threats.
CRM also supports the avoidance, management, and mitigation of human errors. The secondary benefits of effective CRM programmes are improved morale and enhanced efficiency of operations."
My dua sen worth....