Mr A Tis
You sad individual.
Seeing as you obviously read Skytrax, how pathetic your statments are to read.
Take a look at the majority of UK charter and indeed scheduled carriers, and you will find a common thread....full of complaints.
You have a bad flight, you complain. Who can be bothered to write that their flight was fine...nothing special, but just fine. That, I think you will find, is the majority opinion of all passengers who fly...not just Monarch, but with most carriers.
I would love to know how you've managed to survey most of Monarch's passenger who are all saying "never again".
...Now, get a life my friend and wind ya neck in.