So Gerard, you are "sick of this bull**** from passengers"?
Has it ever crossed your mind that to a non technically literate person in a state of fright might not remember something?
Has it ever crossed your mind that their interpretation of events might be slightly different from yours? Especially when it is told to a reporter?
Obviously not.
Sounds to me like some of you need a BS system installed in your cockpits that administers a severe electric shock when pilots talk about "Self Loading Freight" and similar derogatory talk about the people who generate their paychecks.