Come on Smegma..."sources within Emirates..." it may or may not be true, but quoting "sources" is the oldest jounalistic trick in the book. The simple fact is if people (crew) are not performing then it comes down to either training or management. TD has looked at training and now management, he would appear to be one of the few senior managers prepared to make a decision. I do not know any of the CCMs, but just because some were well liked, doesn't make them good at their jobs.