Mascarpone,
I understand where you are comming from, and I understand where they are comming from. The point is that everyone always generelises and forgets that we are all individuals!!!
And yes, on the cc's end of the story, the cockboys can be very intimidating and scary to talk to.
From the cockboys' side, the crew sometimes are like a kindergarden-crew they have to work with.
So, I'm not pointing fingers, just pointing out that as we are all supposed to adults, lets just try and act like them. And if it means that cc have to lead by example, so be it, however if it is the cockboys, so be it too!!