I hear what you say, but you need to appreciate the holistics of the big picture in the context of blue water thinking.......
Roly, your innovative, customer focused management initiative shows out of the box thinking.
Can't believe that no-one has seen through the utter nonsense of IiP yet - it is TOTAL bolleaux and wastes a lot of time for absolutely no tangible benefit. Or should that be that it represents an adverse gradient temporal added value situation?