It's good to see so many people responding, and different views being expressed. It was never my intention to "bash" Air Canada: I was just curious to see if any AC pilots share my point of view about the cabin service putting their airline at risk in the ever-harsher marked. We have much the same problem in Scandianavia with SAS; unions with too much power which is crippling the airline's ability to meet the rapidly changing marked demands (which was NOT the situation some years ago when such operators had government financial provisions to meet the rising union demands.)
But all the best to my collegues at AC. You've got a great country to fly in, a fantastic route network and hopefully a new fleet in a couple of years!