The thing that amases me the most is that some people complain about not being involved in what is happening in the company and then Norman is complaining about the "morning prayers".... This was in my view the best internal company communications I have come along in all my career. Yes PM might come over overbearing but in the morning meeting, which he most of the time did not attend because he is/was on the road, there was interaction between all parties about what was going on. The only thing that always amassed me was the fact that most people did not say anything during the meeting and only where commenting and moaning when it was over!
Another amazing thing was that as an FO I liked it a lot but my LHS was generaly not impressed. As a Captain they need not be subjected to these earthly things........they knew best themselves
PM is the most energetic guy in the industry, but he is also the most approach able I have come ever since! The fact that 90% of the staff have less energy and less knowledge must hurt. But don't blame it on the guy but on yourselves.