Sunfish, you make a very interesting observation because Qantas, clearly, has a broad range of cost-effective customers "in it's view". The size of the Qantas operation, the size of its Jetstar subsidiary operation, all lend credence to Qantas ability to retain a cost-effective customer "base". Sure, it comes with complaints and you might have been consistently statistically unlucky.
As a frequent flyer, you should probably give Qantas more feedback about your situation and, if you are in the postion to do so, ask your employer (assuming they are on Qantas Account) to raise the issue with Qantas. In many cases, however, these things are out of Qantas' control. As a frequent flyer you would appreciate that if you don't want to use the facilities for which the programme was set up for, you have no basis for complaint. I concur that in some instances the Blue Room provides an alternate venue but its target market is slightly different - as would be Ozjet's (should it head in that direction). Lounges are an expensive overhead if they are not patronised through memberships/frequent travellers and not effective unless they offer something of tangible value, as in your case perhaps. In your case the Qantas lounge is not for you but it's not a basis on which you can enlist the support of the wider readership of PPRUNE just because it's not for you and only because your employer has an account.
Just as your comment about "self loading freight" and your apparent knee- jerk reaction to sacking would suggest your frustration or stubboness to accept the views of others, Ozjet's spontaneous drafting of a definition for an effective customer and a future failure to deliver to your expectations, will see you judging Ozjet in the same way. Let's be reasonable. The Ozjet statement would have you wondering in which category you fall.
However, without getting further side tracked on this issue, how would you see yourself as a cost-effective customer for Ozjet if you have a large suitcase?
It seems to me if you fall into this category Sunfish, you won't be getting in and sitting down - as you try to work out what to do with your large suitcase, but everyone will know your name believe me - everyone. And you will then appreciate how much of a human being you are and why you are being treated as one. No offence intended. The fact is Ozjet has been busy sidetracking the public from paying attention to the fact that it will not carry baggage in its holds.
Without focussing on Ozjet, who do you think the cost-effective customers might be for Jetstar?
