Well maybe (!!) the FAs could have handled it a bit more "elegantly"...
Still, no wonder the US guys always get really nervous as soon as they hit some bumps, With jerks like those folks in the back.
Just too much reality after the "dream-vacation", I guess.
Never had incidents like that in 11 yrs., but after listening to all those stories about crazy/stupid/******-up pax, I´m really looking forward to flying boxes.