... have you tried contacting Safecom directly ??
I have a slightly different wireless router to yours and had a couple of problems setting it up -
by going the Safecom web site I found a "Live Support" link which connects you to one of their technical support guys ( not 24 hrs ).
They were very helpful - you "chat" directly with the techie, although you do have to translate a bit of "pigeon" English.
( I think they are based in China ).
If you can get Internet access then give them a try :
Safecom Technical Support
When the page loads check the box top left of the page "Live Support" - it will indicate whether the service is On or Off Line.
... and also on the Safecom web site is some "User Support" for your Router.
This includes details of VPN Server setup and VPN Client setup in Windows XP :
SWAMRU-54108
Coconut
