I think ATCOS (and pilots) are wrong to announce on the RT that they "are going to file". It's like shouting, "I'm telling my Mum!"
If the reporter believes that safety was at risk, an MOR is filed and that's it.
By the way, all airlines should be receiving a polite letter from NATS chairman re: pilot RT standards. It's not just at EGLL where it is bad.
BA are introducing RT sampling as part of their competency checks - nice one
Every pilot with an RT licence should have to revalidate it every now and again.
The recent 10 day level bust trial conducted by NATS showed that 600 wrong readbacks were prevented from becoming level busts.
97% of all SSEs are because of Human Error. If we keep RT 'by the book' can you imagine the huge improvement we could make without any fancy 'destination statements'?!