What a disgusting idea! Provide a low class crappy service to as many places as possible using Jetstar. Why am I not surprised?
I wonder when the customer service number becomes a premium pay by the minute 1-900 line?
I guess the introduction of automatic check in kiosks means that anyone who needs to speak to a real human at check in will have to wait literaly hours.
And of course thanks to Qantas's monopoly of excess capacity into and out of Australia, the average Australian punter will have no choice but to fly Jetstar as every aircraft that is NOT Qantas is already full.
Great way to make money though, lower the cost and quality of the service.
QF repels me. Open the skies and get rid of this farce of an airline.