According to EU Air Passenger Rights - if an airline delays you for more than 5 hours, you are entitled to your return flight airfare refunded, and free transport to your originating destination. We didn\'t have travel insurance, but as far as I am concerned, this should not affect it, as by law, the airline have to refund the money to us.
I wish someone would sort this as it is
NOT what EU legislation covers.
The fare can only be refunded if the delay is more than 5 hours
AND the passenger elects
NOT to travel on the delayed flight. If the passenger elects to travel, then no refund is due, but the other elements (refreshments etc) are due.
The European Commission have admitted that the leaflet offered to passengers could be " misleading". Fat lot of use that is to the harrassed airline staff on the day.