Emerald are very good at gaining contracts...its holding onto them that are the problem.
Similar situation with staff they have a very high turnover....
Reason being as soon as you realise what you have let yourself in for you know its only a matter of time before you go onto pastures new.
In all my years I have never worked for a more poorly run organisation ever and thats saying something.
Crews and engineers great...rest of em cant do there job for toffee
all IMO of course :-)