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Old 15th August 2005 | 20:39
  #15 (permalink)  
Buttino
 
Joined: Aug 2005
Posts: 58
Likes: 0
From: UK
I could well be that there's a hardware issue with the belkin box.
It's not unheard of to have defective equipment straight out of the box.

Do you know anyone else that would lend you an adsl modem to test the connection with? That way it would prove whether or not you've got the correct login details.

All my customers in the past that have used BT Broadband always have the login name ending in btbroadband.com...however, i've also seen btopenworld.com so try that.

As I stated in my previous post, the modem is "seeing" a connection, it just can't logon for whatever reason. The wireless / ethernet part of it appears to be configured correctly.

Take a look at the forums on www.adslguide.org as they've got some good technical forums on there.


Also......on the belkin box there should be somewhere that logs what happens when it tries to connect. Can you post/pm the details of the logs?

Thanks

Trev

Just had another thought too.......try changing the Microfilter. It\'s possible you may have a defective one!

Trev
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