I've been back to BT who again refuse to help me as it's a third party modem and all they say is:
VPI = 0 (zero)
VCI = 38
Authentication = CHAP
Encapsulation = VC MUX
Modulation = G.DMT
Encapsulation Protocol = PPPoA,
Username =
[email protected] Password = your password or BTBroadband
Only thing I notice is my e-mail end @btinternet and not @btbroadband.com I've tried both endings aswell as the password as 'BTInternet' and 'BTBroadband' but nothing.
The only other screen I get is:
Internet WAN > DNS
If your ISP provided you with a specific DNS address to use, enter the address in this window and click "Apply Changes".
"Automatic from ISP" (with checkbox automatically ticked)
Underneath is the option to input a DNS Address and Secondary DNS Address. These are currently 0.0.0.0 for both.