Having seen Copterline’s name on Rotorhub in the past, I found an archived press release detailing the following:
FARNBOROUGH, U.K., 18 July, 2004 - Finland-based passenger carrier Copterline has exceeded 10,000 hours of Sikorsky S-76C+ operation. This is quite an achievement for a helicopter airline where each flight sector is only 18-minutes, served by two S-76C+ aircraft.
In a striking display of reliability, Copterline’s two S-76C+ aircraft have achieved an overall dispatch rate of 99.7 percent on more than 35,000 flights during the company’s first four years of scheduled helicopter passenger service between Helsinki, Finland and Tallinn, Estonia.
Whatever or whoever ends up taking the blame for this, these are pretty impressive statistics for both the operator and the aircraft alike and I take my hat off to them all.