Radeng
I've always wondered about the real savings on outsourcing.....seems to me that if it's cheaper to buy in the service, then less money has to get spent
Often, the argument for outsourcing is not to save money on the service itself, but to reduce the management overhead (in focus and attention terms) and allow the cocpany to focus on its core business.
Whether it is a valid argument draws many opinions, but I have heard quoted many times as a justification.