I've always wondered about the real savings on outsourcing.....seems to me that if it's cheaper to buy in the service, then less money has to get spent. If Joe Soap Ltd offers me the same service for less than I can do it for, I have to ask why, since he's making a profit. Usually, it's because he pays less. You then have to ask about peanuts and monkeys and their reliability.
Pity about the training and CR checks making it so hard to sack these b*****s. I was lucky - there was room on SAS last night.