eal401 - this is the 3rd consecutive year that BA has been severely disrupted. So, have the check in staff who walked out in 2003 been punished? No. In fact, most of the baggage and ramp agents from this week's events are now being paid overtime by BA to get the operation back to normal. Oh the irony.
Like I have said in another posting it is becoming apparent that BA's recent profit announcement and acute cost cutting were achieved through the back door, hence GG walking out. So, let's ask whether the cost cutters should be held to task, especially as it has all back fired.
As "The Times" article says, "BA is proud of announcing profits, but at the cost of fast becoming Europe's most unreliable airline".
Same time, same place next year?