LTN man is correct many of the GG staff are indeed ex-BA catering and enjoy custom / practice and better rates of pay as a result of the employing of GG to do BA's food. FYI the site is on a long lease to BA whom I am sure also on the real estate above it. Whatever the outcome of this sad incident it will cost BA as if the costs increase at GG BA will end up paying for it or ultimately the passenger. As BA staff I like many others at LHR are ashamed by the actions of other BA staff and the contempt they display to the travelling public.