Seems to be a standard 'general purpose' excuse used by many organisations and individuals to explain away anything they don't want to / can't be bothered to do.
Recent example:
Pit Bull junior has a nappy laundry service. (The noisy little git is only 5 months old). Last week I got a call that "Due to the data protection act we will not be picking up this week".
Yeah, right.
CPB