DTA
I could not agree with you more.
In an average year, I fly about 90 segments and eJ used to have about 30-35 of them.
After becoming sick of the scrums, being left stranded in Spain (yes, I know that canx is in the t&cs), suffering three long delays at EDI (one 5 hours) and then being charged GBP170 for a one way to AMS and being told by an FA to hurry up and sit down, so they could keep fares low, I decided that enough was enough.
And the funny thing is that my spend on tickets has not gone up - that tells you something about this so called low cost airline.
Low cost and service, but high fare would be the words that I'd use.