Hello,
I wonder if any Email experts could give me an answer to the following.
I have a client in Spain, to whome all mails I send get rejected. The reason is that my ISP, plusnet, is on a blacklist held at DSBL.org. The reason they tell me is because they use multi hop (whatever that is) and are listed there because of that.
Now the recipient of my mail who uses an email provider
www.ipowerweb.com checks this list and because plusnet is on it, rejects the mail as spam. Plusnet tell me they should not do this, but use dsbl as part of the points scoring system to determine if a mail is spam, but not as a definative spam assessment.
Ipowerweb say that I should get plusnet to be delisted. Plusnet say they have tried, but keep getting reinstated.
Ppruners, can anyone advise me? I'm caught in the middle. Who should I lean on to get their position changed?
I obviously have the option to change providers, and if so can anyone recomend one that is an unlimited ADSL 2MB.
Cheers
Splat