With regards to the pax being unhappy with the UK crew, i went to a crew forum the other day and the stats that they displayed on the overhead actually says otherwise.
Basically from the survey's conducted by an external company - not QF, it seems that there is no prob with what the UK crews are doing from a pax's point of view.
I am not UK crew....just letting you know what the stats say that were presented by the company. And please...save your typing if your going to say that these figures are fudged etc. Sure, they might be but this is what they are telling us.
Cheers.