here's a quote from AP (updated):
Gwen Dunlop, a Toronto resident who was on the flight returning from vacation in France, said when the plane first touched down the passengers believed they had landed safely and clapped with relief.
"Only seconds later, it started really moving and obviously it wasn't OK," said Dunlop. "At some point the wing was off. The oxygen masks never came down; the plane was filling up with smoke."
She said one of the flight attendants tried to calm passengers and tell them that everything was fine.
"One of the hostesses said, `You can calm down, it's OK,' and yet the plane was on fire and smoke was pouring in," Dunlop told The AP. "I don't like to criticize, but the staff did not seem helpful or prepared."
I am
so glad that there are so many experts out there ...
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