I think FCA's main monopoly and faveratism is due to the demise of BY. I always flew with BY with the lady on the tail great service hardly ever any problems. The mistakes they have made have helped FCA grow I know 100's of people who used to fly BY to FAO I did at least once a year haven't been since BY dropped it also haven't been back on BY. What makes great companies great is their reputation, BY threw this away when they became 'Tui' and its losing even more rep by now going ThomsonFly. In the industry now of so many low cost flights the only way to take pax off of them is to offer them a decent service which comes from reputation. The package deals aren't that more expensive say 10%. If you are a coke a cola drinker and some one offers you a cheaper alternative at 10% cheeper you will go with reputation - this is what BY have lost FCA are steady with and XLA are earning!