Err , hang on a minute FlapsOne, the tech refresher is a D.I.Y. 100 question quiz with no outside assistance, i.e 100% look it up yourself, with your score attached to your roster at a later date, if they remember.
The SEP/CRM is an all day, one man band lecture/performance by Dr D. of BM/VS fame, and involves sitting in a classroom for a day and not falling asleep.
Fact.
Maybe the rumour is not "rubbished so quickly!'