Lanun,
I have to agree with you buddy!! I am not in MAS or anything ...just an applicant . I called them up several times asking some questions with regards to the application and they seemed friendly enough especially one of the chaps i spoke to!!
To be honest, well before..from reading the forums here about MAS personnel i thought that it was gonna be a highly unpleasant phone convo but it turned out to be a very helpful and informative one.. so Cheers to u guys at the dept!!
just my 2 cents!!
But then agian it could have just been my lucky day to....
Safe flying to u all!!!