Copa Airlines Selected Best Airline in Central America, Mexico and the Caribbean
Wednesday July 20, 2:22 pm ET
Airline's Crew is the Best in the Region, According to SkyTrax Survey Results
PANAMA CITY, Panama--(BUSINESS WIRE)--July 20, 2005--Copa Airlines has been selected for the second consecutive year as the best airline in Central America, Mexico and the Caribbean in a survey conducted by SkyTrax, a British marketing research company.
The airline's cabin crew also received the "Best On-board Service" honor, surpassing respondents' expectations in such areas as service efficiency, cabin appearance, customer service, courtesy and speaking ability, among others.
The SkyTrax research is the largest global survey of airline passengers, who vote on product quality and customer service. The study is based on more than 12 million responses from passengers from 94 nations.
"We are very pleased that we have earned this important recognition for the second consecutive year," said Jorge Garcia Icaza, Commercial Vice President of Copa Airlines. "This honor, which demonstrates Copa's leadership in the region's airline industry, stems from our policy of continuous improvement, our employees' hard work and their focus on excellence -- all of which translate to passenger preference."
Copa Airlines (
www.copaair.com) is a leading Latin American provider of international airline passenger service. Operating from its strategic location at the Hub of the Americas in the Republic of Panama, Copa currently offers approximately 80 daily scheduled flights to 30 destinations in 20 countries in North, Central and South America and the Caribbean.
In addition, Copa provides passengers with access to flights to more than 120 other international destinations through codeshare agreements with Continental Airlines and other airlines. Copa and Continental also share a strategic alliance partnership that includes joint participation in Continental's award-winning frequent flyer program, OnePassŪ. Copa Airlines offers nonstop service to Panama City from four U.S. cities: daily from New York City, twice daily from Miami, daily from Los Angeles, and four times a week from Orlando.
Copa Airlines offers nonstop service to Panama City from four U.S. cities: daily from New York City, twice daily from Miami, daily from Los Angeles, and four times a week from Orlando. For more company information, visit
www.copaair.com.
For a picture, an interview or additional information please contact Mayra Meza at
[email protected].