MarkD
Check in was chaos, Flight bag and travel pro too much. Refused my Corporate Amex card for "excess" baggage.
The sprint to the jet was a new experience, seat pitch was a reminder of Army days, no recline, no shades, give me a break.
Delayed departue with no cockpit announcements, tired cabin attendants, and thirty minute wait for checked bags.
Definately not a JetBlue or SouthWest quality!