Ct.Yankee
What aspects of the FR experience did you note as unacceptable? (i.e. as a pax rather than someone who reads pprune and thus knows the state of MOL's form)
corsair
When undertaking an engineering degree at Glasgow University we welded and lathed and cut sheet metal even though none of us would ever do so if successful, simply because there was deemed to be value in knowing what it was like on the shopfloor. It seems to me you're the kind of punter that would also criticise MOL if he was a Lord King type. At least going on the front line exposes him to the rank and file - how many airlines never see their execs, even in F, because they are chartering bizjets (SAA for example).
For me MOL and WW are not far apart - rather than persuade the public that flying is something worth paying for they want to sell it as something worth nothing, and any problems are the staff's problems - and I fear for BA because of it.