Honestly, why the hell say something like that. I BET you wouldn't say that exact thing to their faces, instead you have to be a keyboard warrior and paint a picture for Ppruners who don't know the Dows.
I for one have had previous experience with them both and found them to be alright, I can credit their operaion with making my decision up to learn to fly.
So next time instead of making a blanket keyboard warrior comment, just post the facts and let others who know TVSA think for themselves.