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Old 13th July 2005 | 20:41
  #5 (permalink)  
spannersatcx
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Joined: Dec 1998
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Cool

I brought TTN3 in April and there was a notice on the tom tom website that the update/upgrade to ttn5 would be free. Lo and behold 6 weeks after I brought it the upgrade (downgrade as some would say) is released and they want a ridiculous 60euros for the upgrade. The only way to get updated maps (even though they have the data) is to pay the rip off merchant that is tom tom 60euros. They are effectively refusing to support a product that was 6 weeks old, I have been conversing with them to no avail so I am now threatening legal action for supplying a product not fit for it's purpose, so many roads missing (including where I live for the last 5 years) M6 toll missing etc etc

If you go to the website mentioned above have a look at the forums for ttn and and the list of bugs etc etc.

TTN in itself works fine, I just have a beef with their so called support or rather lack of it, I even mentioned the bugs listed from the forum, and they admit there are some and a patch will be released this week, 4 weeks after it's launch, hmm.

You can also get a speedcamera database from the above mentioned site free for the UK, or you can pay another 60 euros for tom tom to supply a 12 month supply from them, bit of a no contest on that then.

I guess if you go straight to ttn 5 you may well find it good, but when you see it compared to ttn3, I'm afraid they fixed something that wasn't broke. Yes of course we need updated maps, but the rest of the so called upgrade is questionable.

Rant over!
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