Maybe the Rat Flight Ops should employ a Communications manager/expert. This person could be responsible for improving the flow of important information to/from crews. NOTAM presentation and streamlining the bookcase-load of manuals would be just a start (the second-most commonly heard phrase on a Rat flight-deck would have to be: "where is that written?"). Such a person would have expertise in communication theory and how to cut out the noise that interferes with getting info through.
Oh, hang on, we've already got such a person... editing a glossy mag and trying to work out why we're not engaged! Nothing against the individual concerned, but surely the person's talents could be better used by management for the good of the operation??
And they wonder why our ASK cost is what it is......
