Could we do a staff buy out of the shambles that is MAN? One of the first things I would do is put a bloody coffee shop in South Front T3 to stop pax asking "how do I get through to there?" Pointing longingly at WH Smith et al. And then I would move the staff exit from it's current position in the smoking area
which pillock came up with that one then?
Jesus MAN is a shambles!
As for the queues for check in, when are the desk allocators going to realise that there are more airlines than desks and stop allocating 30 desks to monarch and two to bmibaby (for instance) and then whinging at the check in staff over queue lengths? Is it any wonder most of the staff are having nervous breakdowns?