Thats very true. I'm not sure if the size of the branch is key though. My local branch in Chesterfield (Which is just of being a city) were a little clueless as to the PSL and even told that they could only match whatever I out in 50/50, this was after they phoned Delhi to make sure they could accept Pilots.
Sheffield on the other hand were much more optimistic, apparently they deal with this most weeks, (Must be a lot of pilots from Sheffield???) they just seemd to have changed track all fo a sudden