After a typically farcical display by ASCOT's Telephone Answering Branch, I returned to Blighty to charge them with Sabotage.
Wilfully Disrupting Military Ops etc etc
Boss didn't like that charge so subsequent report was diluted to a case of 'poor communications' blah blah
Bull, each telephone request to Ascot Ops was followed by a fax to confirm plans etc, there was no excuse for their lack of AT support - only the fact that the incumbents were negligent and would have been dismissed if they were working in 'civvy' street.
Talking of 'civvy' street, ain't it great!