BDINOU,
Yes, It is pleasing to note that the end user is being involved in iFACTS and that "user acceptance" is a requirement of the project.
The end result? Everybody (well nearly) happy and a system that should actually work quite well on the bigger sectors. Not sure how it will work on the smaller, point and shoot sectors but as you said, we are being involved and will have a say. So I keep an open mind.
The same cannot be said of previous projects where "user involvement" was deliberately shunned. Lesson learned, I hope by those who need it (fredator and chums, it would appear)
rgds BEX