You probably won't get many replies from the UK. The only automated systems within NATS are the coffee machines and they're not the best. It will take a huge pay rise and a complete change of attitude from the ATCOs and Unions before things go fully automated over here. Anything new introduced at Swanwick gets completely slated by the ATCOs because they are unable to accept change gracefully, even if it is for the good. Lack of commitment and lack of loyalty to the company etc etc; I could go on but then I would be branded a traitor.
