ASCOT ops love or hate

[SVK]

.....Being unable to contact them whilst in Banja Luka because it was shift change and they'd taken all the phones off the hook was a cracker!


.....Suggesting to them that because the bad weather over Bardufoss was going to last for at least 3 days and the contamination would last 4 days, we could simply delay the route for 4 days. Instead we 24hr delay every day for 3 days, pitching up at 0500L - waiting till Bardufoss opened before telling Ascot it was exactly as predicted.

.....A couple of non-specific incidents such as:

Ascot: "Sorry, although you were Transoped A to B via X, there's no Dip Clearance. You are now cleared A - B"
Crew: "We can't"
Ascot: "No, no you can, we've cleared it"
Crew "The Aircraft cannot physically travel that far without refuelling"
Ascot: "We'll get back to you"
Hang up.
Crew: "Numpty"


And other such gems


Edited to add:


Though I do understand that it must be hard for them to try and grasp each individual Tasks specific problems from half a world away. IMHO I just sometimes think that when an aircraft Captain needs an instant answer to an immediate problem and gets a,"We'll let you know;" then it is insuffient.
Perhaps a bit more haste and a bit more willingness to make instant, though difficult decisions - even if it means having to justify them later. Rather that than waiting until your immediate superior comes back from lunch to give their approval.