The poll, conducted by London-based consultancy Skytrax, asked people to grade the world's airlines according to a broad variety of criteria. Taken over the course of a year, it tallied more than 12 million responses, from citizens of 94 countries.
The winner was Cathay Pacific, the Hong Kong-based carrier most Americans only get to fly if they're making the long haul to Asia
U.S. carrier that performed best on the Skytrax survey was JetBlue. The scrappy New York-based discounter was named the world's top low-cost airline. After all, JetBlue combines some of its nation's best cultural values. It's innovative -- love that satellite TV service -- with an energetic workforce. On the operations side, the company hums with an efficiency to make an MBA proud, streamlined from seats to fleet.
Full results
Best overall
1. Cathay Pacific, Hong Kong
2. Qantas Airways, Australia
3. Emirates, Dubai
4. Singapore Airlines, Singapore
5. British Airways, United Kingdom
6. Malaysia Airlines, Malaysia
7. Thai Airways, Thailand
8. Qatar Airways, Qatar
9. Asiana Airlines, South Korea
10. ANA All Nippon Airways, Japan[IMG]