Coming back through LTN yesterday, It hit me just how bad the baggage reclaim area is. The queque to pass through passport control streatched out of the building towards the apron and took almost 15 minutes to reach one of only three desks. Once inside the baggage reclaim area it looks like cr**p. Dark, dingy, with paint peeling off everywhere with three nackered old belts plus one new. The whole place looked like it hadn't been touched in the last ten years and probably hasn't. Is anything going to happen here as the whole place needs ripping apart and being completely rebuilt and updated. Does this particular area come under the terminal redevelopment ?
This is one of the first things foreign pax & ourselves see on arrival and it gives a terrible "first impression". Indeed, the man behind me was using very colourfull language to describe the place whilst waiting for his luggage to arrive.