pootled about in an aircraft
No, flying a G5 around europe into major international airports, but gladly not the one discussed in this thread.
Thank you for your true professional comment. I do not hope that any of your attitude affects your new colleagues in Canada.
have you focused more on any one facet be it pilots, ATC, maintence, management or other?
The whole thesis includes all the factors you mention. On completition it will be available at all University libraries. The reason for studying ATC Manuals was to understand ATC regulations and any effect they may have on human performance.