Yes he certainly cared about his staff, paying many of them far above market rates and rewarding them all with free tickets after they'd disrupted thousands of our passengers with an illegal walkout. Plenty have heard him or spoken to him face to face. 'Slippery' and 'evasive' are the usual descriptions. Street didn't inherit the poisoned chalice, he carefully crafted it for himself during the Ayling years and has been topping up its contents ever since. A thoroughly ineffective leader and good riddance to him.