Handling fees.
Maude Charlee...
... a lot of what you have said makes sense. A lack of experience in supervision/management in any commercial environment, in particular one with the growth rate recently seen in aviation, is going to cause problems. Aye, and there's the rub...
... non-graduates with no real concept of management (and little commercial) experience are being given executive roles which they are ill-equipped to handle.
So coming back to the original subject of this thread, it is all about yield. It's all very well to suggest that sub-standard handling can be solved by the appointment of top management, but top management costs money, and if the lo-cost carriers are going to continue to squeeze the handlers, then where exactly does this money come from?
It is high time that the airlines sat around the table to negotiate a cartel to increase the much needed revenue that needs to be generated to ensure the future of the industry and the livelihoods of the many who depend on it.