Chewy - BUT the cabin crew are merely there to serve tea and coffee. You talk about saving the day, doing this and that, but you are only justifying the job! Equally, the flight crew are only paid to get the airline's bus services from A to B and back on time and safely...
I don't doubt BA crews are "jewels", but your OOF course reps will say lovely things about the crews as they are paid to! VS, JAL, Singapore etc all say the same about their crews.